Import an existing knowledge base

The import copies; your old knowledge base is left as it is unless you ask otherwise.

This guide is about Zinn® Chat Pro. Every Pro plan starts with a free trial.

1. Choose the source

   Open Zinn® Chat, KB import. Sources found on the site are listed with their number of articles. You can also choose any post type with its categories, or the pages under a page.

   

2. Import

   The category tree, the order, the slugs, the content and page builder data are kept. Large imports continue in the background. Running it again updates instead of duplicating.

3. Redirects

   Every old article address redirects to the new article with a permanent redirect. Tick the option to set the originals to draft once you are happy.

Imported articles are read by the assistant at once.