Zinn® ChatLive chat for online shops
Answer shoppers' questions about delivery, sizes and returns while they are still on the product page, with an AI chatbot that hands orders and payment questions to a person.
A question asked on a product page is a sale waiting for an answer. Zinn® Chat answers it before the shopper leaves.
Answers from your own policies
With the AI chat agent, delivery times, returns and sizing come from your own pages, with a link to the policy.
People handle the money
Questions about an order, a payment or a complaint are handed straight to your team rather than answered by the assistant.
The page is in the conversation
Each conversation shows the page the shopper was on, so you know which product they were asking about.
Out-of-hours questions become emails
A question nobody answers is emailed to you with the shopper's messages, ready to reply to in the morning.
Included with Zinn Digital® hosting
Already installed on every WordPress site we host
The free Zinn® Chat plugin comes installed and activated on every WordPress site we host on our own servers, so a chat is one switch away. Premium is an upgrade, per site, when you need more.