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Customise how the chat looks

Change the Zinn® Chat widget's colour, corner, team name, greeting and logo, and hide the branding on Premium.

Everything a visitor sees is set under Live chat → Settings.

  1. Colour and corner

    Under “How it looks”, pick your colour and whether the chat sits bottom right or bottom left. On a right-to-left page it moves to the other corner by itself.

  2. Name and greeting

    Set “Name shown to visitors” and “First thing visitors see” — the greeting can be up to 200 characters.

  3. Your logo (Premium)

    Upload a PNG, JPEG, WebP or GIF of up to 256 KB. It appears in the chat on Premium.

  4. Remove the branding (Premium)

    Tick “Hide “Powered by Zinn® Chat”” and save.

The words the widget itself shows, like its buttons, come in the visitor's language automatically. Your greeting is shown as you write it.

Zinn® Chat settings: showing the chat, the web addresses it runs on, the greeting and the team name

Included with Zinn Digital® hosting

Already installed on every WordPress site we host

The free Zinn® Chat plugin comes installed and activated on every WordPress site we host on our own servers, so a chat is one switch away. Premium is an upgrade, per site, when you need more.