Ba abokan ciniki damar ba da amsa ga tikiti ta hanyar imel

Ana aika kowane imel na tikiti tare da adireshin tallafin ku a matsayin adireshin bayar da amsa da kuma wata manuniya wadda shafin ku kadai zai iya yi.

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1. Zaɓi adireshin tallafi

   A cikin Saituna, Amsoshin imel, shigar da adireshin da ya kamata abokan ciniki su mayar da martani zuwa gare shi. Tare da amfani da alamar tara wajen adireshin imel, kowace tikiti tana samun nata adireshin kamar support+123@.

2. Karanta akwatin saƙo, ko karɓi webhook

   Karanta akwatin saƙo: shigar da uwar garken IMAP, mashiga, sunan mai amfani da kalmar sirri ta manhaja, kuma shafin zai riƙa dubawa duk bayan mintuna biyu. Webhook: nuna Postmark, Mailgun, SendGrid, Cloudflare Email Routing ko kowane sabis da ke tura imel a matsayin JSON zuwa adireshin da aka nuna a allon.

   

3. Wane ne zai iya ba da amsa

   Amsar da abokin ciniki ya bayar a kan tikitin ana ƙara ta a kansa kuma tana sake buɗe shi. Wakilin da ya ba da amsa ga sanarwar ƙungiya yana ba abokin ciniki amsa ne. Imel ɗin da ya fito daga kowane mutum daban ana ajiye shi ne a matsayin bayanin ciki kuma ba ya taɓa isa ga abokin ciniki.

4. Sauran kowane abu

   Ana yin watsi da amsoshi na atomatik, jerin aika saƙonni da saƙonnin da aka riga aka karɓa. Sabbin imel zuwa adireshin tallafi na iya buɗe sabbin tikiti.

Sabuwar sashin amsar kawai ake ajiye: ana cire sakon da aka ambata a ƙasa.