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Zinn® Chat vs LiveChat
Zinn® Chat compared with LiveChat: per-person prices, free trial versus free plan, and AI features, with sources.
LiveChat is priced per person on your team with a 14-day trial; Zinn® Chat has a free plan and is priced per site however many people answer.
The short answer
LiveChat charges for every person on your team after a 14-day trial. Zinn® Chat has a free plan for good and charges per site, so a small team is not paying per head.
| Zinn® Chat | LiveChat | |
|---|---|---|
| Free plan | Yes, with 100 assistant replies a month | No — a 14-day trial[1] |
| First paid price | Premium, $19 a month per site | Starter, $19 per team member a month, billed yearly[1] |
| AI answers from your content | AI chat agent, $29 a month per site | Copilot assistant on every plan[1] |
| Priced by | Site — however many people answer | Team member[1] |
Sources
Why websites choose Zinn® Chat over LiveChat
Priced per site, so a part-time helper does not add a monthly seat.
An AI agent that answers from your own pages, with the link to where the answer came from.
When the other tool may suit you better
LiveChat has a long list of integrations and reporting built for large sales and support teams.
How to switch from LiveChat in three steps
Add Zinn® Chat to your site
Create a free account and paste one line of script before the closing body tag — or, on WordPress, install the free plugin and tick the box. Set your colour, corner and greeting.
Remove the LiveChat widget
Take the LiveChat snippet or plugin off the same pages, so visitors only ever see one chat box. Your missed-chat emails start working straight away.
Let the AI learn your site
If you want instant answers, add the AI chat agent: it reads your pages and answers from them, and hands over to a person when it does not know.
Questions about switching from LiveChat
Is Zinn® Chat really free compared with LiveChat?
Yes. The chat box, the inbox, missed-chat emails and your own colours and greeting are free, with 100 assistant replies a month. Premium is $19 a month per site, however many people on your team answer.
Can I bring my old LiveChat conversations with me?
No — past conversations stay in LiveChat. New conversations start in your Zinn® Chat inbox the moment the new chat box is live, so keep LiveChat open until the old ones are closed.
Will Zinn® Chat slow my site down?
It is about 8 KB compressed and waits until your page is ready before it loads, so it does not delay what visitors see first.
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Competitor figures were read from each company's own pricing page on the date shown. Prices change — check the linked page before you decide.
Included with Zinn Digital® hosting
Already installed on every WordPress site we host
The free Zinn® Chat plugin comes installed and activated on every WordPress site we host on our own servers, so a chat is one switch away. Premium is an upgrade, per site, when you need more.