Zinn® ChatAdd as many people to answer chats as you like — the price is per site, not per seat.
Compare live chat tools
Zinn® Chat vs Crisp
Zinn® Chat compared with Crisp: free plan seats, paid plan prices, AI credits and per-seat costs, with sources.
Crisp sells a multi-channel inbox by plan and seat; Zinn® Chat is a website chat priced per site.
The short answer
Crisp is a multi-channel inbox sold by plan, with a charge for every extra team member. Zinn® Chat is a website chat priced per site, so adding people to answer costs nothing.
| Zinn® Chat | Crisp | |
|---|---|---|
| Free plan | Yes, with 100 assistant replies a month | Yes, 2 team members[1] |
| First paid price | Premium, $19 a month per site | Mini, $45 a month[1] |
| AI answers from your content | AI chat agent, $29 a month per site | AI credits included from Mini[1] |
| Priced by | Site — however many people answer | Plan, plus $10 per extra team member[1] |
Sources
Why websites choose Zinn® Chat over Crisp
A free plan with assistant replies included, where Crisp's free plan has no AI credits.
Premium at $19 a month per site is a fraction of a paid Crisp plan.
When the other tool may suit you better
Crisp brings email, WhatsApp and other channels into one inbox, which Zinn® Chat does not.
How to switch from Crisp in three steps
Add Zinn® Chat to your site
Create a free account and paste one line of script before the closing body tag — or, on WordPress, install the free plugin and tick the box. Set your colour, corner and greeting.
Remove the Crisp widget
Take the Crisp snippet or plugin off the same pages, so visitors only ever see one chat box. Your missed-chat emails start working straight away.
Let the AI learn your site
If you want instant answers, add the AI chat agent: it reads your pages and answers from them, and hands over to a person when it does not know.
Questions about switching from Crisp
Is Zinn® Chat really free compared with Crisp?
Yes. The chat box, the inbox, missed-chat emails and your own colours and greeting are free, with 100 assistant replies a month. Premium is $19 a month per site, however many people on your team answer.
Can I bring my old Crisp conversations with me?
No — past conversations stay in Crisp. New conversations start in your Zinn® Chat inbox the moment the new chat box is live, so keep Crisp open until the old ones are closed.
Will Zinn® Chat slow my site down?
It is about 8 KB compressed and waits until your page is ready before it loads, so it does not delay what visitors see first.
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Competitor figures were read from each company's own pricing page on the date shown. Prices change — check the linked page before you decide.
Included with Zinn Digital® hosting
Already installed on every WordPress site we host
The free Zinn® Chat plugin comes installed and activated on every WordPress site we host on our own servers, so a chat is one switch away. Premium is an upgrade, per site, when you need more.