---
title: "Awọn wakati iṣẹ ati awọn ibi-afẹde SLA — Zinn® Chat"
description: "Pese ifọrọwerọ laaye nikan nigba ti o ba ṣi silẹ, sọ fun awọn alejo nigba ti iwọ yoo pada, ki o si tọpinpin awọn ibi-afẹde idahun ati ojutu."
url: "https://zinnchat.com/yo/il%C3%A9-%C3%ACw%C3%A9-%C3%ACr%C3%A0nl%E1%BB%8D%CC%81w%E1%BB%8D%CC%81/%C3%A0w%E1%BB%8Dn-%C3%A1k%C3%B3k%C3%B2-i%E1%B9%A3%E1%BA%B9%CC%81-ati-%C3%A0w%E1%BB%8Dn-%C3%A0foj%C3%BAs%C3%B9n-sla"
lang: "yo"
dir: "ltr"
---

# Awọn wakati iṣẹ ati awọn ibi-afẹde SLA

Pese ifọrọwerọ laaye nikan nigba ti o ba ṣi silẹ, sọ fun awọn alejo nigba ti iwọ yoo pada, ki o si tọpinpin awọn ibi-afẹde idahun ati ojutu.

Ṣeto awọn wakati lẹẹkan; mejeeji iwiregbe ati awọn ibi-afẹde SLA yoo tẹle wọn.

Itọsọna yii jẹ nipa Zinn® Chat Pro. Eto Pro kọọkan bẹrẹ pẹlu idanwo ọfẹ.

1. ## Ṣeto awọn wakati rẹ

   Ní Ètò, Àwọn wákàtí àti àwọn SLA, sàmì sí Lo àwọn wákàtí iṣẹ́, ṣètò agbègbè àkókò àti àwọn wákàtí ọjọ́ kọ̀ọ̀kan (fún àpẹẹrẹ 09:00-17:00, tàbí 09:00-12:30, 13:30-17:00), kí o sì ṣe àtòkọ àwọn ọjọ́ tí ẹ kò ní ṣiṣẹ́.

   ![Àwọn ètò Wákàtí àti SLA](https://zinnchat.com/shots/wp-settings-hours-en.webp)
2. ## Ohun ti awọn alejo n ri

   Lẹ́yìn àwọn wákàtí iṣẹ́ rẹ, a kì í pèsè Sọ̀rọ̀ pẹ̀lú ènìyàn, bẹ́ẹ̀ sì ni ìfọ̀rọ̀wérọ̀ náà yóò sọ ìgbà tí o máa padà dé, yóò sì gba àwọn ìfiránṣẹ́ sílẹ̀.
3. ## Ṣeto awọn ibi-afẹde SLA

   Tọpinpin awọn ibi-afẹde idahun ati ipinnu ki o si ṣeto, fun pataki kọọkan, awọn wakati fun idahun akọkọ ati fun ipinnu rẹ. Ka awọn wakati iṣẹ nikan ti o ba fẹ. AI le ṣeto pataki ti awọn tikẹti titun lati inu ijakadi wọn.
4. ## Tẹle wọn

   Tikẹti kọọkan n ṣe afihan iye akoko ti o ku tabi bi o ṣe pẹ to. Ibi-afẹde ti o padanu n fun ẹgbẹ ni ifitonileti lẹẹkan, nipasẹ imeeli, Slack, Teams, Telegram, push tabi webhook.

A máa ń ṣàyẹ̀wò àwọn àfojúsùn ní ẹ̀yìn fún ìṣẹ́jú márùn-ún kọ̀ọ̀kan, ìkìlọ̀ sì máa ń wáyé lẹ́ẹ̀kan ṣoṣo fún àfojúsùn kọ̀ọ̀kan tí a bá padánù.

[Gbiyanju Pro lọ́fẹ̀ẹ́](https://checkout.freemius.com/plugin/40436/plan/69751/) [Gba ohun-elo afikun ọ̀fẹ́ náà](https://zinndigital.com/wordpress-plugins/zinn-chat) [Afihàn lẹsẹkẹsẹ](https://zinnchat.com/yo/afihan-aye-gidi)

## Awọn itọsọna to jọmọ

- [Bẹ̀rẹ̀ Zinn® Chat Pro](https://zinnchat.com/yo/il%C3%A9-%C3%ACw%C3%A9-%C3%ACr%C3%A0nl%E1%BB%8D%CC%81w%E1%BB%8D%CC%81/b%E1%BA%B9r%E1%BA%B9-pl%E1%BB%8D%E1%BB%8Dgi-in-i%E1%B9%A3%E1%BA%B9-atil%E1%BA%B9yin-pro)
- [Ṣafikun awọn aṣoju atilẹyin, awọn ẹka ati ohun elo foonu](https://zinnchat.com/yo/il%C3%A9-%C3%ACw%C3%A9-%C3%ACr%C3%A0nl%E1%BB%8D%CC%81w%E1%BB%8D%CC%81/fi-aw%E1%BB%8Dn-a%E1%B9%A3oju-atil%E1%BA%B9yin-ati-ohun-elo-foonu-kun)
- [Awọn idahun ti a fi pamọ, awọn idahun ti a daba ati awọn akopọ](https://zinnchat.com/yo/il%C3%A9-%C3%ACw%C3%A9-%C3%ACr%C3%A0nl%E1%BB%8D%CC%81w%E1%BB%8D%CC%81/aw%E1%BB%8Dn-idahun-ti-a-fi-pam%E1%BB%8D-ati-aw%E1%BB%8Dn-idahun-ti-ai-ni-im%E1%BB%8Dran)
- [Gba awọn onibara laaye lati dahun si awọn tikẹti nipasẹ imeeli](https://zinnchat.com/yo/il%C3%A9-%C3%ACw%C3%A9-%C3%ACr%C3%A0nl%E1%BB%8D%CC%81w%E1%BB%8D%CC%81/f%C3%ADf%C3%A8s%C3%AC-s%C3%AD-%C3%A0w%E1%BB%8Dn-t%C3%ACk%E1%BA%B9%CC%81ti-%C3%ACr%C3%A0nl%E1%BB%8D%CC%81w%E1%BB%8D%CC%81-n%C3%ADpa-imeeli)
- [Slack, Teams, Telegram, àwọn ìfitónilétí ti tì ati awọn wẹ́bùhúùkù](https://zinnchat.com/yo/il%C3%A9-%C3%ACw%C3%A9-%C3%ACr%C3%A0nl%E1%BB%8D%CC%81w%E1%BB%8D%CC%81/fifi-aw%E1%BB%8Dn-ifiran%E1%B9%A3%E1%BA%B9-%E1%B9%A3i%E1%B9%A3%E1%BA%B9-at-aw%E1%BB%8Dn-agb%C3%A1b%E1%BB%8D%CC%81%E1%BB%8D%CC%80d%C3%B9-lati-slack-ati-telegram)
- [Àkópọ̀-ìwà AI, àwọn òfin ìgbélélọ́wọ́, ìtòlẹ́sẹẹsẹ àti àwọn orísun àfikún](https://zinnchat.com/yo/il%C3%A9-%C3%ACw%C3%A9-%C3%ACr%C3%A0nl%E1%BB%8D%CC%81w%E1%BB%8D%CC%81/ofin-iwa-ati-it%E1%BB%8Dju-%E1%BB%8Dw%E1%BB%8D-eniyan-ai)
- [Wa ki o si kun awọn alafo imọ](https://zinnchat.com/yo/il%C3%A9-%C3%ACw%C3%A9-%C3%ACr%C3%A0nl%E1%BB%8D%CC%81w%E1%BB%8D%CC%81/wa-ati-kun-aw%E1%BB%8Dn-fo-im%E1%BB%8D)
- [Kọ ibi ìmọ̀ sílẹ̀ nínú WordPress](https://zinnchat.com/yo/il%C3%A9-%C3%ACw%C3%A9-%C3%ACr%C3%A0nl%E1%BB%8D%CC%81w%E1%BB%8D%CC%81/ko-ile-iwe-im%E1%BB%8D-ni-inu-wordpress)
- [Kó ibi ìmọ̀ tó wà tẹ́lẹ̀ wọlé](https://zinnchat.com/yo/il%C3%A9-%C3%ACw%C3%A9-%C3%ACr%C3%A0nl%E1%BB%8D%CC%81w%E1%BB%8D%CC%81/gbe-im%E1%BB%8D-ile-i%E1%B9%A3%E1%BA%B9-ti-o-wa-t%E1%BA%B9l%E1%BA%B9-w%E1%BB%8Dle)
- [Awọn ifiranṣẹ iwiregbe alakitiyan](https://zinnchat.com/yo/il%C3%A9-%C3%ACw%C3%A9-%C3%ACr%C3%A0nl%E1%BB%8D%CC%81w%E1%BB%8D%CC%81/aw%E1%BB%8Dn-ifiran%E1%B9%A3%E1%BA%B9-iro-ti-n-%E1%B9%A3e-afihan)
- [Awọn ijabọ tabili iranlọwọ ati awọn igbelewọn onibara](https://zinnchat.com/yo/il%C3%A9-%C3%ACw%C3%A9-%C3%ACr%C3%A0nl%E1%BB%8D%CC%81w%E1%BB%8D%CC%81/irohin-ati-idiw%E1%BB%8Dn-onibara-ti-ibiti-iranlowo)
- [Ṣe àmì-ìdánimọ̀ ti ara rẹ sí ibi ìrànwọ́](https://zinnchat.com/yo/il%C3%A9-%C3%ACw%C3%A9-%C3%ACr%C3%A0nl%E1%BB%8D%CC%81w%E1%BB%8D%CC%81/fi-aami-si-ibii%E1%B9%A3%E1%BA%B9-iranl%E1%BB%8Dw%E1%BB%8D)
- [Awọn koodu kukuru Zinn® Chat: gbogbo koodu kukuru ati abuda](https://zinnchat.com/yo/il%C3%A9-%C3%ACw%C3%A9-%C3%ACr%C3%A0nl%E1%BB%8D%CC%81w%E1%BB%8D%CC%81/afikun-ile-ise-iranlowo-awon-ikoonu-kukuru)

O wa pẹlu gbigbalejo Zinn Digital®

## A ti fi sii tẹlẹ lori gbogbo aaye WordPress ti a gbalejo

Pulọọgini Zinn® Chat ọfẹ wa ni fifi sori ẹrọ ati muu ṣiṣẹ lori gbogbo aaye WordPress ti a gbalejo lori awọn olupin tiwa, nitorinaa iwiregbe jẹ iyipada kan kuro. Premium jẹ igbesoke, fun aaye kọọkan, nigbati o ba nilo diẹ sii.

[Wo àwọn ètò àlejògbàlejò](https://zinndigital.com/yo/gbale-agbalejo)