---
title: "Saacadaha shaqada iyo bartilmaameedyada SLA — Zinn® Chat"
description: "Bixi sheekada tooska ah kaliya markaad furan tahay, u sheeg booqdayaasha goorta aad soo laabanayso, oo la soco yoolalka jawaabta iyo xallinta."
url: "https://zinnchat.com/so/aqoon-saldhig/saacadaha-shaqada-iyo-bartilmaameedyada-sla"
lang: "so"
dir: "ltr"
---

# Saacadaha shaqada iyo bartilmaameedyada SLA

Bixi sheekada tooska ah kaliya markaad furan tahay, u sheeg booqdayaasha goorta aad soo laabanayso, oo la soco yoolalka jawaabta iyo xallinta.

Deji saacadaha hal mar; sheekada iyo bartilmaameedyada SLA labaduba way raaci doonaan.

Hhagahan wuxuu ku saabsan yahay Zinn® Chat Pro. Qorshe kasta oo Pro ah wuxuu ku bilaabmaa tijaabo bilaash ah.

1. ## Deji saacadahaaga shaqada

   Halka Dejinta, Saacadaha iyo Heshiisyada SLA, sax Adegso saacadaha shaqada, deji aagga wakhtiga iyo saacadaha maalin kasta (tusaale ahaan 09:00-17:00, ama 09:00-12:30, 13:30-17:00), oo qor taariikhaha aad xidhan tihiin.

   ![Saacadaha iyo dejinta SLA-yada](https://zinnchat.com/shots/wp-settings-hours-en.webp)
2. ## Waxa ay booqdayaashu arkaan

   Waqtiga shaqadaada bannaankeeda fursadda La hadal qof lama bixiyo, wadahadalkuna wuxuu sheegayaa goorta aad soo noqonayso wuxuuna soo jeedinayaa in farriin lagaa reebo.
3. ## Deji bartilmaameedyada SLA

   Calaamadee Dabagalka bartilmaameedyada jawaab-celinta iyo xallinta, waxaadna mudnaan kasta u dejisaa saacadaha looga jawaabayo marka ugu horreysa iyo xallinteeda. Tiri saacadaha shaqada oo keliya haddii aad rabto. AI-gu waxa uu mudnaanta tigidhada cusub ka go'aamin karaa sida ay u degdegsiimo badan yihiin.
4. ## Raac iyaga

   Tigidh kastaa wuxuu muujinayaa inta wakhti ee hadhay ama inta uu dib u dhacay. Bartilmaameedka la seegay wuxuu kooxda hal mar ugu digaa iimayl, Slack, Teams, Telegram, push ama webhook.

Bartilmaameedyada waxaa gadaal laga hubiyaa shantii daqiiqaba mar, bartilmaameed kasta oo la waayana hal mar oo keliya ayaa laga digaa.

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## Hagayaasha la xiriira

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- [Ku calamadee xarunta caawinta astaantaada](https://zinnchat.com/so/aqoon-saldhig/calaamad-cad-ee-miiska-caawimada)
- [Zinn® Chat koodhadhka gaagaaban: koodh gaaban iyo sifo kasta](https://zinnchat.com/so/aqoon-saldhig/tixraaca-shortcode-ka-barnaamijka-yar-ee-miiska-caawimada)

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