---
title: "ສ້າງຖານຄວາມຮູ້ໃນ WordPress — Zinn® Chat"
description: "ບົດຄວາມ ແລະ ໝວດໝູ່, ໜ້າສູນຊ່ວຍເຫຼືອ, ການຄົ້ນຫາໃນການສົນທະນາ, ລະຫັດສັ້ນ ແລະ ບລັອກ, ແລະ ວິທີທີ່ KB ເຮັດວຽກຮ່ວມກັບປລັກອິນ SEO ແລະ ການແປພາສາ."
url: "https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%AA%E0%BB%89%E0%BA%B2%E0%BA%87-%E0%BA%96%E0%BA%B2%E0%BA%99-%E0%BA%84%E0%BA%A7%E0%BA%B2%E0%BA%A1-%E0%BA%AE%E0%BA%B9%E0%BB%89-%E0%BB%83%E0%BA%99-wordpress"
lang: "lo"
dir: "ltr"
---

# ສ້າງຖານຄວາມຮູ້ໃນ WordPress

ບົດຄວາມ ແລະ ໝວດໝູ່, ໜ້າສູນຊ່ວຍເຫຼືອ, ການຄົ້ນຫາໃນການສົນທະນາ, ລະຫັດສັ້ນ ແລະ ບລັອກ, ແລະ ວິທີທີ່ KB ເຮັດວຽກຮ່ວມກັບປລັກອິນ SEO ແລະ ການແປພາສາ.

ຖານຄວາມຮູ້ແມ່ນສ່ວນໜຶ່ງຂອງ Zinn® Chat Pro. ບົດຄວາມແມ່ນເນື້ອຫາ WordPress ທົ່ວໄປ, ດັ່ງນັ້ນຕົວແກ້ໄຂຂອງທ່ານ, ປລັກອິນ SEO ຂອງທ່ານ ແລະ ປລັກອິນແປພາສາຂອງທ່ານຈຶ່ງເຮັດວຽກຮ່ວມກັບພວກມັນໄດ້.

ຄູ່ມືນີ້ແມ່ນກ່ຽວກັບ Zinn® Chat Pro. ທຸກໆແພັກເກດ Pro ເລີ່ມຕົ້ນດ້ວຍການທົດລອງໃຊ້ຟຣີ.

1. ## ຂຽນບົດຄວາມ ແລະ ໝວດໝູ່

   ເປີດ Zinn® Chat, ຖານຄວາມຮູ້, ແລະ ເພີ່ມບົດຄວາມໃນຕົວແກ້ໄຂບລັອກ ຫຼື Page Builder Sandwich. ໃນໝວດໝູ່ KB, ໃຫ້ໃສ່ຄຳອະທິບາຍ, ລຳດັບ ແລະ ໄອຄອນ (ຊື່ Dashicons ຫຼື ອີໂມຈິ) ໃຫ້ແຕ່ລະໝວດໝູ່. ໝວດໝູ່ສາມາດມີໝວດໝູ່ຍ່ອຍໄດ້.

   ![ບົດຄວາມຖານຄວາມຮູ້ໃນ wp-admin](https://zinnchat.com/shots/wp-kb-articles-en.webp)
2. ## ເລືອກທີ່ຢູ່ ແລະ ຮູບລັກສະນະ

   ໃນ ການຕັ້ງຄ່າ, ຄັງຄວາມຮູ້, ເລືອກທີ່ຢູ່ (ຕົວຢ່າງ /help/), ຫົວຂໍ້ໜ້າຫຼັກ, ຖັນ, ຈຳນວນບົດຄວາມທີ່ແຕ່ລະກາດໝວດໝູ່ສະແດງ, ແລະ ສາລະບານ, ຄຳຖາມທີ່ວ່າ ສິ່ງນີ້ມີປະໂຫຍດບໍ່ ແລະ ບົດຄວາມທີ່ກ່ຽວຂ້ອງ.
3. ## ໜ້າສູນຊ່ວຍເຫຼືອ

   ໜ້າຫຼັກຈະສະແດງກ່ອງຊອກຫາ ແລະ ກາດໝວດໝູ່; ແຕ່ລະໝວດໝູ່ມີໜ້າຂອງຕົນເອງ; ແຕ່ລະບົດຄວາມມີເສັ້ນທາງການນຳທາງ (breadcrumbs) ແລະ ສາລະບານ. ໃນຮູບແບບຂອງຮູບແບບສີສັນຂອງທ່ານ, ບໍ່ວ່າຈະເປັນຮູບແບບສີສັນແບບບລັອກ ຫຼື ແບບດັ້ງເດີມ.

   ![ໜ້າຫຼັກຂອງຖານຄວາມຮູ້ໃນເວັບໄຊ](https://zinnchat.com/shots/wp-kb-home-lo.webp)
4. ## ເຄື່ອງຈັກຊອກຫາ

   ບົດຄວາມ ແລະ ໝວດໝູ່ແມ່ນຢູ່ໃນແຜນຜັງເວັບໄຊຂອງທ່ານ. ເມື່ອ Yoast, Rank Math, SEOPress ຫຼື All in One SEO ເປີດໃຊ້ງານຢູ່, ພວກມັນຈະຈັດການຫົວຂໍ້ ແລະ ຂໍ້ມູນທີ່ມີໂຄງສ້າງ; ຖ້າບໍ່ມີອັນໃດອັນໜຶ່ງ, Zinn® Chat ຈະເພີ່ມຄຳອະທິບາຍ ແລະ ຂໍ້ມູນ Article ແລະ breadcrumb.

   ![ບົດຄວາມຖານຄວາມຮູ້ທີ່ມີເສັ້ນທາງນຳທາງ ແລະ ສາລະບານ](https://zinnchat.com/shots/wp-kb-article-en.webp)
5. ## ໃນການສົນທະນາ

   ຜູ້ເຂົ້າຊົມຄົ້ນຫາບົດຄວາມຈາກປຸ່ມເຄື່ອງໝາຍຖາມຢູ່ໃນໜ້າຕ່າງສົນທະນາ, ຜູ້ຊ່ວຍແນະນຳບົດຄວາມທີ່ກົງກັນຢູ່ກ້ອງຄຳຕອບຂອງຕົນ, ແລະ ຕົວແທນໃສ່ລິ້ງບົດຄວາມດ້ວຍການຄລິກດຽວ.

   ![ຄົ້ນຫາບົດຄວາມຊ່ວຍເຫຼືອພາຍໃນໜ້າຕ່າງສົນທະນາ](https://zinnchat.com/shots/wp-widget-kb-en.webp)

ດ້ວຍ Tranzly, ບົດຄວາມ, ໝວດໝູ່ ແລະ ທີ່ຢູ່ຂອງພວກມັນຈະຖືກແປຄືກັນກັບສ່ວນທີ່ເຫຼືອຂອງເວັບໄຊຂອງທ່ານ.

[ທົດລອງໃຊ້ Pro ຟຣີ](https://checkout.freemius.com/plugin/40436/plan/69751/) [ຮັບປລັກອິນຟຣີ](https://zinndigital.com/wordpress-plugins/zinn-chat) [ຕົວຢ່າງສົດ](https://zinnchat.com/lo/%E0%BA%95%E0%BA%BB%E0%BA%A7-%E0%BA%A2%E0%BB%88%E0%BA%B2%E0%BA%87-%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BB%83%E0%BA%8A%E0%BB%89-%E0%BA%87%E0%BA%B2%E0%BA%99-%E0%BA%88%E0%BA%B4%E0%BA%87)

## ຄູ່ມືທີ່ກ່ຽວຂ້ອງ

- [ເລີ່ມ Zinn® Chat Pro](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BB%80%E0%BA%A5%E0%BA%B5%E0%BB%88%E0%BA%A1-%E0%BB%83%E0%BA%8A%E0%BB%89-%E0%BA%87%E0%BA%B2%E0%BA%99-%E0%BA%9B%E0%BA%A5%E0%BA%B1%E0%BA%81-%E0%BA%AD%E0%BA%B4%E0%BA%99-%E0%BA%AA%E0%BA%B9%E0%BA%99-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D-%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD-%E0%BB%82%E0%BA%9B%E0%BA%A3)
- [ເພີ່ມຕົວແທນຊ່ວຍເຫຼືອ, ພະແນກ ແລະ ແອັບໂທລະສັບ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BB%80%E0%BA%9E%E0%BA%B5%E0%BB%88%E0%BA%A1-%E0%BA%95%E0%BA%BB%E0%BA%A7-%E0%BB%81%E0%BA%97%E0%BA%99-%E0%BA%AA%E0%BA%B0%E0%BB%9C%E0%BA%B1%E0%BA%9A-%E0%BA%AA%E0%BA%B0-%E0%BB%9C%E0%BA%B9%E0%BA%99-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BB%81%E0%BA%AD%E0%BA%B1%E0%BA%9A-%E0%BB%82%E0%BA%97-%E0%BA%A5%E0%BA%B0-%E0%BA%AA%E0%BA%B1%E0%BA%9A)
- [ຄຳຕອບທີ່ບັນທຶກໄວ້, ຄຳຕອບທີ່ແນະນຳ ແລະ ບົດສະຫຼຸບ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BA%95%E0%BA%AD%E0%BA%9A-%E0%BA%81%E0%BA%B1%E0%BA%9A-%E0%BA%97%E0%BA%B5%E0%BB%88-%E0%BA%9A%E0%BA%B1%E0%BA%99%E0%BA%97%E0%BA%B6%E0%BA%81-%E0%BB%84%E0%BA%A7%E0%BB%89-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BA%84%E0%BA%B3-%E0%BB%81%E0%BA%99%E0%BA%B0-%E0%BA%99%E0%BA%B3-%E0%BA%88%E0%BA%B2%E0%BA%81-%E0%BB%80%E0%BA%AD-%E0%BB%84%E0%BA%AD)
- [ໂມງລັດຖະການ ແລະ ເປົ້າໝາຍ SLA](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%8A%E0%BA%BB%E0%BB%88%E0%BA%A7-%E0%BB%82%E0%BA%A1%E0%BA%87-%E0%BA%97%E0%BA%B8%E0%BA%A5%E0%BA%B0-%E0%BA%81%E0%BA%B4%E0%BA%94-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BB%80%E0%BA%9B%E0%BA%BB%E0%BB%89%E0%BA%B2-%E0%BB%9D%E0%BA%B2%E0%BA%8D-%E0%BB%80%E0%BA%AD%E0%BA%B1%E0%BA%AA-%E0%BB%80%E0%BA%AD-%E0%BB%80%E0%BA%AD%E0%BA%9A)
- [ອະນຸຍາດໃຫ້ລູກຄ້າຕອບກັບປີ້ຜ່ານອີເມວ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%95%E0%BA%AD%E0%BA%9A-%E0%BA%9B%E0%BA%B5%E0%BB%89-%E0%BA%AA%E0%BA%B0%E0%BB%9C%E0%BA%B1%E0%BA%9A%E0%BA%AA%E0%BA%B0%E0%BB%9C%E0%BA%B9%E0%BA%99-%E0%BA%97%E0%BA%B2%E0%BA%87-%E0%BA%AD%E0%BA%B5-%E0%BB%80%E0%BA%A1%E0%BA%A7)
- [Slack, Teams, Telegram, ການແຈ້ງເຕືອນແບບພຸດຊ໌ ແລະ ເວັບຮຸກ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BB%81%E0%BA%88%E0%BB%89%E0%BA%87-%E0%BB%80%E0%BA%95%E0%BA%B7%E0%BA%AD%E0%BA%99-%E0%BA%9C%E0%BB%88%E0%BA%B2%E0%BA%99-slack-%E0%BB%81%E0%BA%A5%E0%BA%B0-telegram-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BB%80%E0%BA%A7%E0%BA%B1%E0%BA%9A%E0%BA%AE%E0%BA%B8%E0%BA%81)
- [ບຸກຄະລິກຂອງ AI, ກົດລະບຽບການສົ່ງຕໍ່, ການຈັດລຳດັບຄວາມສຳຄັນ ແລະ ແຫຼ່ງຂໍ້ມູນເພີ່ມເຕີມ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%81%E0%BA%BB%E0%BA%94-%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BB%82%E0%BA%AD%E0%BA%99-%E0%BA%84%E0%BA%B7%E0%BA%99-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BA%88%E0%BA%B1%E0%BA%94-%E0%BA%A5%E0%BA%BD%E0%BA%87-%E0%BA%A5%E0%BA%B3-%E0%BA%94%E0%BA%B1%E0%BA%9A-%E0%BA%84%E0%BA%A7%E0%BA%B2%E0%BA%A1-%E0%BA%AA%E0%BA%B3-%E0%BA%84%E0%BA%B1%E0%BA%99-%E0%BA%82%E0%BA%AD%E0%BA%87-%E0%BA%95%E0%BA%BB%E0%BA%A7-%E0%BA%A5%E0%BA%B0-%E0%BA%84%E0%BA%AD%E0%BA%99-%E0%BB%80%E0%BA%AD-%E0%BB%84%E0%BA%AD)
- [ຊອກຫາ ແລະ ຕື່ມຊ່ອງຫວ່າງຄວາມຮູ້](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BA%8A%E0%BA%AD%E0%BA%81-%E0%BA%AB%E0%BA%B2-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BA%95%E0%BA%B7%E0%BB%88%E0%BA%A1-%E0%BA%8A%E0%BB%88%E0%BA%AD%E0%BA%87-%E0%BA%AB%E0%BA%A7%E0%BB%88%E0%BA%B2%E0%BA%87-%E0%BA%84%E0%BA%A7%E0%BA%B2%E0%BA%A1-%E0%BA%AE%E0%BA%B9%E0%BB%89)
- [ນຳເຂົ້າຖານຄວາມຮູ້ທີ່ມີຢູ່](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BA%99%E0%BA%B3-%E0%BB%80%E0%BA%82%E0%BA%BB%E0%BB%89%E0%BA%B2-%E0%BA%96%E0%BA%B2%E0%BA%99-%E0%BA%84%E0%BA%A7%E0%BA%B2%E0%BA%A1-%E0%BA%AE%E0%BA%B9%E0%BB%89-%E0%BA%97%E0%BA%B5%E0%BB%88%E0%BA%A1%E0%BA%B5-%E0%BA%A2%E0%BA%B9%E0%BB%88-%E0%BB%81%E0%BA%A5%E0%BB%89%E0%BA%A7)
- [ຂໍ້ຄວາມສົນທະນາແບບເຊີງຮຸກ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%82%E0%BB%8D%E0%BB%89%E0%BA%84%E0%BA%A7%E0%BA%B2%E0%BA%A1%E0%BB%81%E0%BA%8A%E0%BA%B1%E0%BA%94-%E0%BB%81%E0%BA%9A%E0%BA%9A-%E0%BB%80%E0%BA%8A%E0%BA%B5%E0%BA%87-%E0%BA%AE%E0%BA%B8%E0%BA%81-%E0%BA%AE%E0%BA%B2%E0%BA%99)
- [ລາຍງານສູນຊ່ວຍເຫຼືອ ແລະ ການໃຫ້ຄະແນນຂອງລູກຄ້າ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%9A%E0%BA%BB%E0%BA%94-%E0%BA%A5%E0%BA%B2%E0%BA%8D-%E0%BA%87%E0%BA%B2%E0%BA%99-%E0%BA%9D%E0%BB%88%E0%BA%B2%E0%BA%8D-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D-%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BB%83%E0%BA%AB%E0%BB%89-%E0%BA%84%E0%BA%B0-%E0%BB%81%E0%BA%99%E0%BA%99-%E0%BA%82%E0%BA%AD%E0%BA%87-%E0%BA%A5%E0%BA%B9%E0%BA%81-%E0%BA%84%E0%BB%89%E0%BA%B2)
- [ຕັ້ງຄ່າສູນຊ່ວຍເຫຼືອເປັນແບຣນຕົວເອງ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BA%AA%E0%BB%89%E0%BA%B2%E0%BA%87-%E0%BB%81%E0%BA%9A%E0%BA%A3%E0%BA%99-%E0%BB%83%E0%BA%AB%E0%BB%89-%E0%BA%AA%E0%BA%B9%E0%BA%99-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D-%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD)
- [ລະຫັດສັ້ນ Zinn® Chat: ທຸກໆລະຫັດສັ້ນ ແລະ ຄຸນລັກສະນະ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%9B%E0%BA%A5%E0%BA%B1%E0%BA%81-%E0%BA%AD%E0%BA%B4%E0%BA%99-%E0%BB%9C%E0%BB%89%E0%BA%B2-%E0%BA%9B%E0%BA%B1%E0%BA%94-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D-%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD-%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BA%AD%E0%BB%89%E0%BA%B2%E0%BA%87-%E0%BA%AD%E0%BA%B5%E0%BA%87-%E0%BA%A5%E0%BA%B0-%E0%BA%AB%E0%BA%B1%E0%BA%94-%E0%BA%AA%E0%BA%B1%E0%BB%89%E0%BA%99)

ຮວມຢູ່ໃນການໂຮສຕິ້ງຂອງ Zinn Digital®

## ໄດ້ຖືກຕິດຕັ້ງໄວ້ແລ້ວໃນທຸກໆເວັບໄຊ WordPress ທີ່ພວກເຮົາໃຫ້ບໍລິການໂຮສຕິງ

ປລັກອິນ Zinn® Chat ຟຣີ ແມ່ນໄດ້ຮັບການຕິດຕັ້ງ ແລະ ເປີດໃຊ້ງານມາພ້ອມໃນທຸກໆເວັບໄຊ WordPress ທີ່ພວກເຮົາໂຮສຕ໌ຢູ່ເທິງເຊີບເວີຂອງພວກເຮົາເອງ, ດັ່ງນັ້ນການສົນທະນາຈຶ່ງຢູ່ຫ່າງພຽງແຕ່ການກົດສະວິດດຽວເທົ່ານັ້ນ. Premium ແມ່ນການອັບເກຣດ, ຕໍ່ເວັບໄຊ, ເມື່ອທ່ານຕ້ອງການເພີ່ມເຕີມ.

[ເບິ່ງແພັກເກດໂຮສຕິ້ງ](https://zinndigital.com/lo/%E0%BB%82%E0%BA%AE%E0%BA%94%E0%BA%95%E0%BA%B4%E0%BB%89%E0%BA%87)