---
title: "ລາຍງານສູນຊ່ວຍເຫຼືອ ແລະ ການໃຫ້ຄະແນນຂອງລູກຄ້າ — Zinn® Chat"
description: "ປະລິມານ, ສ່ວນແບ່ງຂອງຜູ້ຊ່ວຍ, ເວລາຕອບກັບ ແລະ ແກ້ໄຂບັນຫາ, SLA, ຄວາມພໍໃຈ ແລະ ວຽກງານຂອງແຕ່ລະຕົວແທນ."
url: "https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%9A%E0%BA%BB%E0%BA%94-%E0%BA%A5%E0%BA%B2%E0%BA%8D-%E0%BA%87%E0%BA%B2%E0%BA%99-%E0%BA%9D%E0%BB%88%E0%BA%B2%E0%BA%8D-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D-%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BB%83%E0%BA%AB%E0%BB%89-%E0%BA%84%E0%BA%B0-%E0%BB%81%E0%BA%99%E0%BA%99-%E0%BA%82%E0%BA%AD%E0%BA%87-%E0%BA%A5%E0%BA%B9%E0%BA%81-%E0%BA%84%E0%BB%89%E0%BA%B2"
lang: "lo"
dir: "ltr"
---

# ລາຍງານສູນຊ່ວຍເຫຼືອ ແລະ ການໃຫ້ຄະແນນຂອງລູກຄ້າ

ປະລິມານ, ສ່ວນແບ່ງຂອງຜູ້ຊ່ວຍ, ເວລາຕອບກັບ ແລະ ແກ້ໄຂບັນຫາ, SLA, ຄວາມພໍໃຈ ແລະ ວຽກງານຂອງແຕ່ລະຕົວແທນ.

ລາຍງານຈະຖືກຄິດໄລ່ຈາກຂໍ້ມູນສູນຊ່ວຍເຫຼືອຂອງທ່ານເອງທຸກຄັ້ງທີ່ທ່ານເປີດພວກມັນ.

ຄູ່ມືນີ້ແມ່ນກ່ຽວກັບ Zinn® Chat Pro. ທຸກໆແພັກເກດ Pro ເລີ່ມຕົ້ນດ້ວຍການທົດລອງໃຊ້ຟຣີ.

1. ## ເປີດລາຍງານ

   ເປີດ Zinn® Chat, ລາຍງານ, ແລະ ເລືອກ 7, 30 ຫຼື 90 ມື້ຜ່ານມາ ຫຼື 12 ເດືອນ. ທ່ານຈະເຫັນການສົນທະນາ, ຈຳນວນທີ່ຜູ້ຊ່ວຍຕອບພຽງລຳພັງ, ການສົ່ງຕໍ່ ແລະ ການລໍຖ້າ, ປີ້, ການຕອບກັບທຳອິດ ແລະ ເວລາໃນການແກ້ໄຂ (ມັດທະຍະຖານ ແລະ ຄ່າສະເລ່ຍ), ຄວາມເພິ່ງພໍໃຈ, SLA ແລະ ການສົນທະນາພ້ອມທັງປີ້ຕໍ່ມື້.

   ![ໜ້າຈໍລາຍງານ](https://zinnchat.com/shots/wp-reports-lo.webp)
2. ## ການໃຫ້ຄະແນນຂອງລູກຄ້າ

   ເມື່ອປີ້ຖືກແກ້ໄຂແລ້ວ, ລູກຄ້າຈະໄດ້ຮັບອີເມວໜຶ່ງສະບັບທີ່ຂໍໃຫ້ພວກເຂົາໃຫ້ຄະແນນການຊ່ວຍເຫຼືອແຕ່ 1 ຫາ 5, ພ້ອມກັບບ່ອນຫວ່າງສຳລັບຄຳເຫັນ. ຄະແນນຈະສະແດງຢູ່ໃນປີ້ ແລະ ໃນບົດລາຍງານ.
3. ## ແຕ່ລະຕົວແທນ ແລະ ແຕ່ລະຫົວຂໍ້

   ຕາຕະລາງທີມສະແດງການສົນທະນາ, ປີ້, ການຕອບກັບ ແລະ ຄະແນນສະເລ່ຍຂອງແຕ່ລະຕົວແທນ. ຫົວຂໍ້ຍອດນິຍົມແມ່ນມາຈາກແທັກຂອງ AI.

ປິດອີເມວການປະເມີນໃນ ການຕັ້ງຄ່າ, ປີ້ ແລະ ອີເມວ.

[ທົດລອງໃຊ້ Pro ຟຣີ](https://checkout.freemius.com/plugin/40436/plan/69751/) [ຮັບປລັກອິນຟຣີ](https://zinndigital.com/wordpress-plugins/zinn-chat) [ຕົວຢ່າງສົດ](https://zinnchat.com/lo/%E0%BA%95%E0%BA%BB%E0%BA%A7-%E0%BA%A2%E0%BB%88%E0%BA%B2%E0%BA%87-%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BB%83%E0%BA%8A%E0%BB%89-%E0%BA%87%E0%BA%B2%E0%BA%99-%E0%BA%88%E0%BA%B4%E0%BA%87)

## ຄູ່ມືທີ່ກ່ຽວຂ້ອງ

- [ເລີ່ມ Zinn® Chat Pro](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BB%80%E0%BA%A5%E0%BA%B5%E0%BB%88%E0%BA%A1-%E0%BB%83%E0%BA%8A%E0%BB%89-%E0%BA%87%E0%BA%B2%E0%BA%99-%E0%BA%9B%E0%BA%A5%E0%BA%B1%E0%BA%81-%E0%BA%AD%E0%BA%B4%E0%BA%99-%E0%BA%AA%E0%BA%B9%E0%BA%99-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D-%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD-%E0%BB%82%E0%BA%9B%E0%BA%A3)
- [ເພີ່ມຕົວແທນຊ່ວຍເຫຼືອ, ພະແນກ ແລະ ແອັບໂທລະສັບ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BB%80%E0%BA%9E%E0%BA%B5%E0%BB%88%E0%BA%A1-%E0%BA%95%E0%BA%BB%E0%BA%A7-%E0%BB%81%E0%BA%97%E0%BA%99-%E0%BA%AA%E0%BA%B0%E0%BB%9C%E0%BA%B1%E0%BA%9A-%E0%BA%AA%E0%BA%B0-%E0%BB%9C%E0%BA%B9%E0%BA%99-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BB%81%E0%BA%AD%E0%BA%B1%E0%BA%9A-%E0%BB%82%E0%BA%97-%E0%BA%A5%E0%BA%B0-%E0%BA%AA%E0%BA%B1%E0%BA%9A)
- [ຄຳຕອບທີ່ບັນທຶກໄວ້, ຄຳຕອບທີ່ແນະນຳ ແລະ ບົດສະຫຼຸບ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BA%95%E0%BA%AD%E0%BA%9A-%E0%BA%81%E0%BA%B1%E0%BA%9A-%E0%BA%97%E0%BA%B5%E0%BB%88-%E0%BA%9A%E0%BA%B1%E0%BA%99%E0%BA%97%E0%BA%B6%E0%BA%81-%E0%BB%84%E0%BA%A7%E0%BB%89-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BA%84%E0%BA%B3-%E0%BB%81%E0%BA%99%E0%BA%B0-%E0%BA%99%E0%BA%B3-%E0%BA%88%E0%BA%B2%E0%BA%81-%E0%BB%80%E0%BA%AD-%E0%BB%84%E0%BA%AD)
- [ໂມງລັດຖະການ ແລະ ເປົ້າໝາຍ SLA](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%8A%E0%BA%BB%E0%BB%88%E0%BA%A7-%E0%BB%82%E0%BA%A1%E0%BA%87-%E0%BA%97%E0%BA%B8%E0%BA%A5%E0%BA%B0-%E0%BA%81%E0%BA%B4%E0%BA%94-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BB%80%E0%BA%9B%E0%BA%BB%E0%BB%89%E0%BA%B2-%E0%BB%9D%E0%BA%B2%E0%BA%8D-%E0%BB%80%E0%BA%AD%E0%BA%B1%E0%BA%AA-%E0%BB%80%E0%BA%AD-%E0%BB%80%E0%BA%AD%E0%BA%9A)
- [ອະນຸຍາດໃຫ້ລູກຄ້າຕອບກັບປີ້ຜ່ານອີເມວ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%95%E0%BA%AD%E0%BA%9A-%E0%BA%9B%E0%BA%B5%E0%BB%89-%E0%BA%AA%E0%BA%B0%E0%BB%9C%E0%BA%B1%E0%BA%9A%E0%BA%AA%E0%BA%B0%E0%BB%9C%E0%BA%B9%E0%BA%99-%E0%BA%97%E0%BA%B2%E0%BA%87-%E0%BA%AD%E0%BA%B5-%E0%BB%80%E0%BA%A1%E0%BA%A7)
- [Slack, Teams, Telegram, ການແຈ້ງເຕືອນແບບພຸດຊ໌ ແລະ ເວັບຮຸກ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BB%81%E0%BA%88%E0%BB%89%E0%BA%87-%E0%BB%80%E0%BA%95%E0%BA%B7%E0%BA%AD%E0%BA%99-%E0%BA%9C%E0%BB%88%E0%BA%B2%E0%BA%99-slack-%E0%BB%81%E0%BA%A5%E0%BA%B0-telegram-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BB%80%E0%BA%A7%E0%BA%B1%E0%BA%9A%E0%BA%AE%E0%BA%B8%E0%BA%81)
- [ບຸກຄະລິກຂອງ AI, ກົດລະບຽບການສົ່ງຕໍ່, ການຈັດລຳດັບຄວາມສຳຄັນ ແລະ ແຫຼ່ງຂໍ້ມູນເພີ່ມເຕີມ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%81%E0%BA%BB%E0%BA%94-%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BB%82%E0%BA%AD%E0%BA%99-%E0%BA%84%E0%BA%B7%E0%BA%99-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BA%88%E0%BA%B1%E0%BA%94-%E0%BA%A5%E0%BA%BD%E0%BA%87-%E0%BA%A5%E0%BA%B3-%E0%BA%94%E0%BA%B1%E0%BA%9A-%E0%BA%84%E0%BA%A7%E0%BA%B2%E0%BA%A1-%E0%BA%AA%E0%BA%B3-%E0%BA%84%E0%BA%B1%E0%BA%99-%E0%BA%82%E0%BA%AD%E0%BA%87-%E0%BA%95%E0%BA%BB%E0%BA%A7-%E0%BA%A5%E0%BA%B0-%E0%BA%84%E0%BA%AD%E0%BA%99-%E0%BB%80%E0%BA%AD-%E0%BB%84%E0%BA%AD)
- [ຊອກຫາ ແລະ ຕື່ມຊ່ອງຫວ່າງຄວາມຮູ້](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BA%8A%E0%BA%AD%E0%BA%81-%E0%BA%AB%E0%BA%B2-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BA%95%E0%BA%B7%E0%BB%88%E0%BA%A1-%E0%BA%8A%E0%BB%88%E0%BA%AD%E0%BA%87-%E0%BA%AB%E0%BA%A7%E0%BB%88%E0%BA%B2%E0%BA%87-%E0%BA%84%E0%BA%A7%E0%BA%B2%E0%BA%A1-%E0%BA%AE%E0%BA%B9%E0%BB%89)
- [ສ້າງຖານຄວາມຮູ້ໃນ WordPress](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%AA%E0%BB%89%E0%BA%B2%E0%BA%87-%E0%BA%96%E0%BA%B2%E0%BA%99-%E0%BA%84%E0%BA%A7%E0%BA%B2%E0%BA%A1-%E0%BA%AE%E0%BA%B9%E0%BB%89-%E0%BB%83%E0%BA%99-wordpress)
- [ນຳເຂົ້າຖານຄວາມຮູ້ທີ່ມີຢູ່](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BA%99%E0%BA%B3-%E0%BB%80%E0%BA%82%E0%BA%BB%E0%BB%89%E0%BA%B2-%E0%BA%96%E0%BA%B2%E0%BA%99-%E0%BA%84%E0%BA%A7%E0%BA%B2%E0%BA%A1-%E0%BA%AE%E0%BA%B9%E0%BB%89-%E0%BA%97%E0%BA%B5%E0%BB%88%E0%BA%A1%E0%BA%B5-%E0%BA%A2%E0%BA%B9%E0%BB%88-%E0%BB%81%E0%BA%A5%E0%BB%89%E0%BA%A7)
- [ຂໍ້ຄວາມສົນທະນາແບບເຊີງຮຸກ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%82%E0%BB%8D%E0%BB%89%E0%BA%84%E0%BA%A7%E0%BA%B2%E0%BA%A1%E0%BB%81%E0%BA%8A%E0%BA%B1%E0%BA%94-%E0%BB%81%E0%BA%9A%E0%BA%9A-%E0%BB%80%E0%BA%8A%E0%BA%B5%E0%BA%87-%E0%BA%AE%E0%BA%B8%E0%BA%81-%E0%BA%AE%E0%BA%B2%E0%BA%99)
- [ຕັ້ງຄ່າສູນຊ່ວຍເຫຼືອເປັນແບຣນຕົວເອງ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BA%AA%E0%BB%89%E0%BA%B2%E0%BA%87-%E0%BB%81%E0%BA%9A%E0%BA%A3%E0%BA%99-%E0%BB%83%E0%BA%AB%E0%BB%89-%E0%BA%AA%E0%BA%B9%E0%BA%99-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D-%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD)
- [ລະຫັດສັ້ນ Zinn® Chat: ທຸກໆລະຫັດສັ້ນ ແລະ ຄຸນລັກສະນະ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%9B%E0%BA%A5%E0%BA%B1%E0%BA%81-%E0%BA%AD%E0%BA%B4%E0%BA%99-%E0%BB%9C%E0%BB%89%E0%BA%B2-%E0%BA%9B%E0%BA%B1%E0%BA%94-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D-%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD-%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BA%AD%E0%BB%89%E0%BA%B2%E0%BA%87-%E0%BA%AD%E0%BA%B5%E0%BA%87-%E0%BA%A5%E0%BA%B0-%E0%BA%AB%E0%BA%B1%E0%BA%94-%E0%BA%AA%E0%BA%B1%E0%BB%89%E0%BA%99)

ຮວມຢູ່ໃນການໂຮສຕິ້ງຂອງ Zinn Digital®

## ໄດ້ຖືກຕິດຕັ້ງໄວ້ແລ້ວໃນທຸກໆເວັບໄຊ WordPress ທີ່ພວກເຮົາໃຫ້ບໍລິການໂຮສຕິງ

ປລັກອິນ Zinn® Chat ຟຣີ ແມ່ນໄດ້ຮັບການຕິດຕັ້ງ ແລະ ເປີດໃຊ້ງານມາພ້ອມໃນທຸກໆເວັບໄຊ WordPress ທີ່ພວກເຮົາໂຮສຕ໌ຢູ່ເທິງເຊີບເວີຂອງພວກເຮົາເອງ, ດັ່ງນັ້ນການສົນທະນາຈຶ່ງຢູ່ຫ່າງພຽງແຕ່ການກົດສະວິດດຽວເທົ່ານັ້ນ. Premium ແມ່ນການອັບເກຣດ, ຕໍ່ເວັບໄຊ, ເມື່ອທ່ານຕ້ອງການເພີ່ມເຕີມ.

[ເບິ່ງແພັກເກດໂຮສຕິ້ງ](https://zinndigital.com/lo/%E0%BB%82%E0%BA%AE%E0%BA%94%E0%BA%95%E0%BA%B4%E0%BB%89%E0%BA%87)