---
title: "ໂມງລັດຖະການ ແລະ ເປົ້າໝາຍ SLA — Zinn® Chat"
description: "ໃຫ້ບໍລິການສົນທະນາສົດສະເພາະເວລາທີ່ທ່ານເປີດເຮັດການເທົ່ານັ້ນ, ແຈ້ງໃຫ້ຜູ້ເຂົ້າຊົມຮູ້ວ່າທ່ານຈະກັບມາເວລາໃດ, ແລະ ຕິດຕາມເປົ້າໝາຍການຕອບກັບ ແລະ ການແກ້ໄຂບັນຫາ."
url: "https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%8A%E0%BA%BB%E0%BB%88%E0%BA%A7-%E0%BB%82%E0%BA%A1%E0%BA%87-%E0%BA%97%E0%BA%B8%E0%BA%A5%E0%BA%B0-%E0%BA%81%E0%BA%B4%E0%BA%94-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BB%80%E0%BA%9B%E0%BA%BB%E0%BB%89%E0%BA%B2-%E0%BB%9D%E0%BA%B2%E0%BA%8D-%E0%BB%80%E0%BA%AD%E0%BA%B1%E0%BA%AA-%E0%BB%80%E0%BA%AD-%E0%BB%80%E0%BA%AD%E0%BA%9A"
lang: "lo"
dir: "ltr"
---

# ໂມງລັດຖະການ ແລະ ເປົ້າໝາຍ SLA

ໃຫ້ບໍລິການສົນທະນາສົດສະເພາະເວລາທີ່ທ່ານເປີດເຮັດການເທົ່ານັ້ນ, ແຈ້ງໃຫ້ຜູ້ເຂົ້າຊົມຮູ້ວ່າທ່ານຈະກັບມາເວລາໃດ, ແລະ ຕິດຕາມເປົ້າໝາຍການຕອບກັບ ແລະ ການແກ້ໄຂບັນຫາ.

ກຳນົດຊົ່ວໂມງເຮັດວຽກພຽງຄັ້ງດຽວ; ທັງການສົນທະນາ ແລະ ເປົ້າໝາຍ SLA ຈະປະຕິບັດຕາມນັ້ນ.

ຄູ່ມືນີ້ແມ່ນກ່ຽວກັບ Zinn® Chat Pro. ທຸກໆແພັກເກດ Pro ເລີ່ມຕົ້ນດ້ວຍການທົດລອງໃຊ້ຟຣີ.

1. ## ກຳນົດເວລາຂອງທ່ານ

   ໃນ ການຕັ້ງຄ່າ, ຊົ່ວໂມງ ແລະ SLAs, ໃຫ້ໝາຍຕິກ ໃຊ້ຊົ່ວໂມງເຮັດວຽກ, ຕັ້ງເຂດເວລາ ແລະ ຊົ່ວໂມງຂອງແຕ່ລະມື້ (ຕົວຢ່າງ 09:00-17:00, ຫຼື 09:00-12:30, 13:30-17:00), ແລະ ລະບຸລາຍຊື່ວັນທີທີ່ທ່ານປິດ.

   ![ການຕັ້ງຄ່າຊົ່ວໂມງ ແລະ SLA](https://zinnchat.com/shots/wp-settings-hours-en.webp)
2. ## ສິ່ງທີ່ຜູ້ເຂົ້າຊົມເຫັນ

   ນອກເວລາເຮັດວຽກຂອງທ່ານ ຈະບໍ່ມີຕົວເລືອກລົມກັບພະນັກງານ, ແລະ ລະບົບສົນທະນາຈະແຈ້ງບອກເວລາທີ່ທ່ານຈະກັບມາ ພ້ອມທັງສະເໜີໃຫ້ຝາກຂໍ້ຄວາມໄວ້.
3. ## ກຳນົດເປົ້າໝາຍ SLA

   ໝາຍຕິກເພື່ອຕິດຕາມເປົ້າໝາຍການຕອບກັບ ແລະ ການແກ້ໄຂ ແລະ ຕັ້ງຄ່າຊົ່ວໂມງສຳລັບການຕອບກັບຄັ້ງທຳອິດ ແລະ ການແກ້ໄຂສຳລັບແຕ່ລະບຸລິມະສິດ. ນັບສະເພາະໂມງລັດຖະການຖ້າທ່ານຕ້ອງການ. AI ສາມາດຕັ້ງຄ່າບຸລິມະສິດຂອງປີ້ໃໝ່ຕາມຄວາມຮີບດ່ວນຂອງພວກມັນ.
4. ## ຕິດຕາມພວກເຂົາ

   ແຕ່ລະປີ້ຈະສະແດງໃຫ້ເຫັນວ່າເຫຼືອເວລາເທົ່າໃດ ຫຼື ຊ້າໄປເທົ່າໃດແລ້ວ. ເປົ້າໝາຍທີ່ພາດໄປຈະແຈ້ງເຕືອນທີມງານໜຶ່ງຄັ້ງ ຜ່ານທາງອີເມວ, Slack, Teams, Telegram, ພຸຊ ຫຼື ເວັບຮຸກ.

ເປົ້າໝາຍຈະຖືກກວດສອບທຸກໆຫ້ານາທີໃນພື້ນຫຼັງ, ແລະ ແຕ່ລະເປົ້າໝາຍທີ່ພາດໄປຈະຖືກແຈ້ງເຕືອນພຽງແຕ່ຄັ້ງດຽວເທົ່ານັ້ນ.

[ທົດລອງໃຊ້ Pro ຟຣີ](https://checkout.freemius.com/plugin/40436/plan/69751/) [ຮັບປລັກອິນຟຣີ](https://zinndigital.com/wordpress-plugins/zinn-chat) [ຕົວຢ່າງສົດ](https://zinnchat.com/lo/%E0%BA%95%E0%BA%BB%E0%BA%A7-%E0%BA%A2%E0%BB%88%E0%BA%B2%E0%BA%87-%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BB%83%E0%BA%8A%E0%BB%89-%E0%BA%87%E0%BA%B2%E0%BA%99-%E0%BA%88%E0%BA%B4%E0%BA%87)

## ຄູ່ມືທີ່ກ່ຽວຂ້ອງ

- [ເລີ່ມ Zinn® Chat Pro](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BB%80%E0%BA%A5%E0%BA%B5%E0%BB%88%E0%BA%A1-%E0%BB%83%E0%BA%8A%E0%BB%89-%E0%BA%87%E0%BA%B2%E0%BA%99-%E0%BA%9B%E0%BA%A5%E0%BA%B1%E0%BA%81-%E0%BA%AD%E0%BA%B4%E0%BA%99-%E0%BA%AA%E0%BA%B9%E0%BA%99-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D-%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD-%E0%BB%82%E0%BA%9B%E0%BA%A3)
- [ເພີ່ມຕົວແທນຊ່ວຍເຫຼືອ, ພະແນກ ແລະ ແອັບໂທລະສັບ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BB%80%E0%BA%9E%E0%BA%B5%E0%BB%88%E0%BA%A1-%E0%BA%95%E0%BA%BB%E0%BA%A7-%E0%BB%81%E0%BA%97%E0%BA%99-%E0%BA%AA%E0%BA%B0%E0%BB%9C%E0%BA%B1%E0%BA%9A-%E0%BA%AA%E0%BA%B0-%E0%BB%9C%E0%BA%B9%E0%BA%99-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BB%81%E0%BA%AD%E0%BA%B1%E0%BA%9A-%E0%BB%82%E0%BA%97-%E0%BA%A5%E0%BA%B0-%E0%BA%AA%E0%BA%B1%E0%BA%9A)
- [ຄຳຕອບທີ່ບັນທຶກໄວ້, ຄຳຕອບທີ່ແນະນຳ ແລະ ບົດສະຫຼຸບ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BA%95%E0%BA%AD%E0%BA%9A-%E0%BA%81%E0%BA%B1%E0%BA%9A-%E0%BA%97%E0%BA%B5%E0%BB%88-%E0%BA%9A%E0%BA%B1%E0%BA%99%E0%BA%97%E0%BA%B6%E0%BA%81-%E0%BB%84%E0%BA%A7%E0%BB%89-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BA%84%E0%BA%B3-%E0%BB%81%E0%BA%99%E0%BA%B0-%E0%BA%99%E0%BA%B3-%E0%BA%88%E0%BA%B2%E0%BA%81-%E0%BB%80%E0%BA%AD-%E0%BB%84%E0%BA%AD)
- [ອະນຸຍາດໃຫ້ລູກຄ້າຕອບກັບປີ້ຜ່ານອີເມວ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%95%E0%BA%AD%E0%BA%9A-%E0%BA%9B%E0%BA%B5%E0%BB%89-%E0%BA%AA%E0%BA%B0%E0%BB%9C%E0%BA%B1%E0%BA%9A%E0%BA%AA%E0%BA%B0%E0%BB%9C%E0%BA%B9%E0%BA%99-%E0%BA%97%E0%BA%B2%E0%BA%87-%E0%BA%AD%E0%BA%B5-%E0%BB%80%E0%BA%A1%E0%BA%A7)
- [Slack, Teams, Telegram, ການແຈ້ງເຕືອນແບບພຸດຊ໌ ແລະ ເວັບຮຸກ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BB%81%E0%BA%88%E0%BB%89%E0%BA%87-%E0%BB%80%E0%BA%95%E0%BA%B7%E0%BA%AD%E0%BA%99-%E0%BA%9C%E0%BB%88%E0%BA%B2%E0%BA%99-slack-%E0%BB%81%E0%BA%A5%E0%BA%B0-telegram-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BB%80%E0%BA%A7%E0%BA%B1%E0%BA%9A%E0%BA%AE%E0%BA%B8%E0%BA%81)
- [ບຸກຄະລິກຂອງ AI, ກົດລະບຽບການສົ່ງຕໍ່, ການຈັດລຳດັບຄວາມສຳຄັນ ແລະ ແຫຼ່ງຂໍ້ມູນເພີ່ມເຕີມ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%81%E0%BA%BB%E0%BA%94-%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BB%82%E0%BA%AD%E0%BA%99-%E0%BA%84%E0%BA%B7%E0%BA%99-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BA%88%E0%BA%B1%E0%BA%94-%E0%BA%A5%E0%BA%BD%E0%BA%87-%E0%BA%A5%E0%BA%B3-%E0%BA%94%E0%BA%B1%E0%BA%9A-%E0%BA%84%E0%BA%A7%E0%BA%B2%E0%BA%A1-%E0%BA%AA%E0%BA%B3-%E0%BA%84%E0%BA%B1%E0%BA%99-%E0%BA%82%E0%BA%AD%E0%BA%87-%E0%BA%95%E0%BA%BB%E0%BA%A7-%E0%BA%A5%E0%BA%B0-%E0%BA%84%E0%BA%AD%E0%BA%99-%E0%BB%80%E0%BA%AD-%E0%BB%84%E0%BA%AD)
- [ຊອກຫາ ແລະ ຕື່ມຊ່ອງຫວ່າງຄວາມຮູ້](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BA%8A%E0%BA%AD%E0%BA%81-%E0%BA%AB%E0%BA%B2-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BA%95%E0%BA%B7%E0%BB%88%E0%BA%A1-%E0%BA%8A%E0%BB%88%E0%BA%AD%E0%BA%87-%E0%BA%AB%E0%BA%A7%E0%BB%88%E0%BA%B2%E0%BA%87-%E0%BA%84%E0%BA%A7%E0%BA%B2%E0%BA%A1-%E0%BA%AE%E0%BA%B9%E0%BB%89)
- [ສ້າງຖານຄວາມຮູ້ໃນ WordPress](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%AA%E0%BB%89%E0%BA%B2%E0%BA%87-%E0%BA%96%E0%BA%B2%E0%BA%99-%E0%BA%84%E0%BA%A7%E0%BA%B2%E0%BA%A1-%E0%BA%AE%E0%BA%B9%E0%BB%89-%E0%BB%83%E0%BA%99-wordpress)
- [ນຳເຂົ້າຖານຄວາມຮູ້ທີ່ມີຢູ່](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BA%99%E0%BA%B3-%E0%BB%80%E0%BA%82%E0%BA%BB%E0%BB%89%E0%BA%B2-%E0%BA%96%E0%BA%B2%E0%BA%99-%E0%BA%84%E0%BA%A7%E0%BA%B2%E0%BA%A1-%E0%BA%AE%E0%BA%B9%E0%BB%89-%E0%BA%97%E0%BA%B5%E0%BB%88%E0%BA%A1%E0%BA%B5-%E0%BA%A2%E0%BA%B9%E0%BB%88-%E0%BB%81%E0%BA%A5%E0%BB%89%E0%BA%A7)
- [ຂໍ້ຄວາມສົນທະນາແບບເຊີງຮຸກ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%82%E0%BB%8D%E0%BB%89%E0%BA%84%E0%BA%A7%E0%BA%B2%E0%BA%A1%E0%BB%81%E0%BA%8A%E0%BA%B1%E0%BA%94-%E0%BB%81%E0%BA%9A%E0%BA%9A-%E0%BB%80%E0%BA%8A%E0%BA%B5%E0%BA%87-%E0%BA%AE%E0%BA%B8%E0%BA%81-%E0%BA%AE%E0%BA%B2%E0%BA%99)
- [ລາຍງານສູນຊ່ວຍເຫຼືອ ແລະ ການໃຫ້ຄະແນນຂອງລູກຄ້າ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%9A%E0%BA%BB%E0%BA%94-%E0%BA%A5%E0%BA%B2%E0%BA%8D-%E0%BA%87%E0%BA%B2%E0%BA%99-%E0%BA%9D%E0%BB%88%E0%BA%B2%E0%BA%8D-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D-%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD-%E0%BB%81%E0%BA%A5%E0%BA%B0-%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BB%83%E0%BA%AB%E0%BB%89-%E0%BA%84%E0%BA%B0-%E0%BB%81%E0%BA%99%E0%BA%99-%E0%BA%82%E0%BA%AD%E0%BA%87-%E0%BA%A5%E0%BA%B9%E0%BA%81-%E0%BA%84%E0%BB%89%E0%BA%B2)
- [ຕັ້ງຄ່າສູນຊ່ວຍເຫຼືອເປັນແບຣນຕົວເອງ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BA%AA%E0%BB%89%E0%BA%B2%E0%BA%87-%E0%BB%81%E0%BA%9A%E0%BA%A3%E0%BA%99-%E0%BB%83%E0%BA%AB%E0%BB%89-%E0%BA%AA%E0%BA%B9%E0%BA%99-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D-%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD)
- [ລະຫັດສັ້ນ Zinn® Chat: ທຸກໆລະຫັດສັ້ນ ແລະ ຄຸນລັກສະນະ](https://zinnchat.com/lo/%E0%BA%84%E0%BA%B9%E0%BB%88%E0%BA%A1%E0%BA%B7-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD/%E0%BA%9B%E0%BA%A5%E0%BA%B1%E0%BA%81-%E0%BA%AD%E0%BA%B4%E0%BA%99-%E0%BB%9C%E0%BB%89%E0%BA%B2-%E0%BA%9B%E0%BA%B1%E0%BA%94-%E0%BA%8A%E0%BB%88%E0%BA%A7%E0%BA%8D-%E0%BB%80%E0%BA%AB%E0%BA%BC%E0%BA%B7%E0%BA%AD-%E0%BA%81%E0%BA%B2%E0%BA%99-%E0%BA%AD%E0%BB%89%E0%BA%B2%E0%BA%87-%E0%BA%AD%E0%BA%B5%E0%BA%87-%E0%BA%A5%E0%BA%B0-%E0%BA%AB%E0%BA%B1%E0%BA%94-%E0%BA%AA%E0%BA%B1%E0%BB%89%E0%BA%99)

ຮວມຢູ່ໃນການໂຮສຕິ້ງຂອງ Zinn Digital®

## ໄດ້ຖືກຕິດຕັ້ງໄວ້ແລ້ວໃນທຸກໆເວັບໄຊ WordPress ທີ່ພວກເຮົາໃຫ້ບໍລິການໂຮສຕິງ

ປລັກອິນ Zinn® Chat ຟຣີ ແມ່ນໄດ້ຮັບການຕິດຕັ້ງ ແລະ ເປີດໃຊ້ງານມາພ້ອມໃນທຸກໆເວັບໄຊ WordPress ທີ່ພວກເຮົາໂຮສຕ໌ຢູ່ເທິງເຊີບເວີຂອງພວກເຮົາເອງ, ດັ່ງນັ້ນການສົນທະນາຈຶ່ງຢູ່ຫ່າງພຽງແຕ່ການກົດສະວິດດຽວເທົ່ານັ້ນ. Premium ແມ່ນການອັບເກຣດ, ຕໍ່ເວັບໄຊ, ເມື່ອທ່ານຕ້ອງການເພີ່ມເຕີມ.

[ເບິ່ງແພັກເກດໂຮສຕິ້ງ](https://zinndigital.com/lo/%E0%BB%82%E0%BA%AE%E0%BA%94%E0%BA%95%E0%BA%B4%E0%BB%89%E0%BA%87)