---
title: "Start Zinn® Chat Pro — Zinn® Chat"
description: "Start the free trial, activate a licence, and choose the right plan."
url: "https://zinnchat.com/kb/start-the-pro-help-desk-plugin"
lang: "en"
dir: "ltr"
---

# Start Zinn® Chat Pro

Start the free trial, activate a licence, and choose the right plan.

Pro is the same plugin with more switched on, so nothing is reinstalled when you upgrade.

This guide is about Zinn® Chat Pro. Every Pro plan starts with a free trial.

1. ## Start the trial

   In Zinn® Chat, Setup, choose Try Pro free. No card is needed. Pro's screens appear at once: Team, Saved replies, Knowledge gaps, Reports and the knowledge base.
2. ## Choose a plan

   Personal covers one site, Business five, Agency as many as you like, billed monthly or yearly. Your licence moves with you when a site changes address.
3. ## If a licence ends

   The free plugin keeps working. Pro's features stop, and its data (articles, saved replies, settings) is kept and comes back when the licence is renewed.

Licences, trials, invoices and updates are handled by Freemius, on the plugin's Account screen.

[Try Pro free](https://checkout.freemius.com/plugin/40436/plan/69751/) [Get the free plugin](https://zinndigital.com/wordpress-plugins/zinn-chat) [Live demo](https://zinnchat.com/live-demo)

## Related guides

- [Add support agents, departments and the phone app](https://zinnchat.com/kb/add-support-agents-and-the-phone-app)
- [Saved replies, suggested replies and summaries](https://zinnchat.com/kb/saved-replies-and-ai-suggested-replies)
- [Business hours and SLA targets](https://zinnchat.com/kb/business-hours-and-sla-targets)
- [Let customers reply to tickets by email](https://zinnchat.com/kb/reply-to-support-tickets-by-email)
- [Slack, Teams, Telegram, push and webhooks](https://zinnchat.com/kb/slack-teams-telegram-push-and-webhooks)
- [AI persona, hand-off rules, triage and extra sources](https://zinnchat.com/kb/ai-persona-hand-off-rules-and-triage)
- [Find and fill knowledge gaps](https://zinnchat.com/kb/find-and-fill-knowledge-gaps)
- [Build a knowledge base in WordPress](https://zinnchat.com/kb/build-a-knowledge-base-in-wordpress)
- [Import an existing knowledge base](https://zinnchat.com/kb/import-an-existing-knowledge-base)
- [Proactive chat messages](https://zinnchat.com/kb/proactive-chat-messages)
- [Help desk reports and customer ratings](https://zinnchat.com/kb/help-desk-reports-and-customer-ratings)
- [White-label the help desk](https://zinnchat.com/kb/white-label-the-help-desk)
- [Zinn® Chat shortcodes: every shortcode and attribute](https://zinnchat.com/kb/help-desk-plugin-shortcodes-reference)

Included with Zinn Digital® hosting

## Already installed on every WordPress site we host

The free Zinn® Chat plugin comes installed and activated on every WordPress site we host on our own servers, so a chat is one switch away. Premium is an upgrade, per site, when you need more.

[See hosting plans](https://zinndigital.com/hosting)