---
title: "Zinn® Chat vs Crisp — Zinn® Chat"
description: "Zinn® Chat compared with Crisp: free plan seats, paid plan prices, AI credits and per-seat costs, with sources."
url: "https://zinnchat.com/compare-live-chat-tools/zinn-chat-vs-crisp"
lang: "en"
dir: "ltr"
---

Compare live chat tools

# Zinn® Chat vs Crisp

Zinn® Chat compared with Crisp: free plan seats, paid plan prices, AI credits and per-seat costs, with sources.

- Competitor details checked on October 5, 2026
- Public pages cited: **1**

![The Zinn® Chat inbox: conversations beside the one that is open, with the page the visitor was on](https://zinnchat.com/shots/inbox-en.webp)

Crisp sells a multi-channel inbox by plan and seat; Zinn® Chat is a website chat priced per site.

## The short answer

Crisp is a multi-channel inbox sold by plan, with a charge for every extra team member. Zinn® Chat is a website chat priced per site, so adding people to answer costs nothing.

Zinn® Chat — Crisp

|  | Zinn® Chat | Crisp |
| --- | --- | --- |
| Free plan | Yes, with 100 assistant replies a month | Yes, 2 team members \[1\] |
| First paid price | Premium, $19 a month per site | Mini, $45 a month \[1\] |
| AI answers from your content | AI chat agent, $29 a month per site | AI credits included from Mini \[1\] |
| Priced by | Site — however many people answer | Plan, plus $10 per extra team member \[1\] |

### Sources

1. [Crisp — Pricing](https://crisp.chat/en/pricing/) 2026-10-05

## Why websites choose Zinn® Chat over Crisp

Add as many people to answer chats as you like — the price is per site, not per seat.

A free plan with assistant replies included, where Crisp's free plan has no AI credits.

Premium at $19 a month per site is a fraction of a paid Crisp plan.

## When the other tool may suit you better

Crisp brings email, WhatsApp and other channels into one inbox, which Zinn® Chat does not.

## How to switch from Crisp in three steps

1. ### Add Zinn® Chat to your site

   Create a free account and paste one line of script before the closing body tag — or, on WordPress, install the free plugin and tick the box. Set your colour, corner and greeting.
2. ### Remove the Crisp widget

   Take the Crisp snippet or plugin off the same pages, so visitors only ever see one chat box. Your missed-chat emails start working straight away.
3. ### Let the AI learn your site

   If you want instant answers, add the AI chat agent: it reads your pages and answers from them, and hands over to a person when it does not know.

[Start free](https://app.zinndigital.com/signup?product=live-chat&utm_source=zinnchat.com&utm_medium=product-site&utm_campaign=zinnchat-compare-crisp&ui_locales=en)

## Questions about switching from Crisp

**Is Zinn® Chat really free compared with Crisp?**

Yes. The chat box, the inbox, missed-chat emails and your own colours and greeting are free, with 100 assistant replies a month. Premium is $19 a month per site, however many people on your team answer.

**Can I bring my old Crisp conversations with me?**

No — past conversations stay in Crisp. New conversations start in your Zinn® Chat inbox the moment the new chat box is live, so keep Crisp open until the old ones are closed.

**Will Zinn® Chat slow my site down?**

It is about 9 KB compressed and waits until your page is ready before it loads, so it does not delay what visitors see first.

## More live chat comparisons

- [Zinn® Chat vs tawk.to](https://zinnchat.com/compare-live-chat-tools/zinn-chat-vs-tawk-to)
- [Zinn® Chat vs Tidio](https://zinnchat.com/compare-live-chat-tools/zinn-chat-vs-tidio)
- [Zinn® Chat vs Intercom](https://zinnchat.com/compare-live-chat-tools/zinn-chat-vs-intercom)
- [Zinn® Chat vs LiveChat](https://zinnchat.com/compare-live-chat-tools/zinn-chat-vs-livechat)
- [Zinn® Chat vs Zendesk](https://zinnchat.com/compare-live-chat-tools/zinn-chat-vs-zendesk)
- [Zinn® Chat vs Freshdesk](https://zinnchat.com/compare-live-chat-tools/zinn-chat-vs-freshdesk)

Competitor figures were read from each company's own pricing page on the date shown. Prices change — check the linked page before you decide.

Included with Zinn Digital® hosting

## Already installed on every WordPress site we host

The free Zinn® Chat plugin comes installed and activated on every WordPress site we host on our own servers, so a chat is one switch away. Premium is an upgrade, per site, when you need more.

[See hosting plans](https://zinndigital.com/hosting)